20% of the bottles were contaminated with dirt, dust, etc. Responses from the factory after informing them of this were non existent. Not professional or high quality goods.
Risposta del fornitore:
Hi dear Alex, This is your third order. The first two orders had no problems, right? Are same products.
Regarding the third order, When will your Filling plant be able to complete the bottling process? He said that once the filling process was completed, the exact quantity would be announced. But he never provided the result. I think I have been doing my best to handle the issues for you, but he has never given a reply.
Additionally, he said that he requires me to directly make a 20% compensation. Do you also think that I need to go through the specific amount and photos he provided to make the application? I have been waiting for him to tell us the quantity. But he has not given any reply at all.
30 Nov 2025